Terms of service
Welcome to CustomizedAura. By accessing or purchasing from our website, you agree to the following terms.
1. Products & Customization
CustomizedAura provides personalized photo frames made according to the customization details provided by the customer. Product images shown on the website are for representation, and minor differences may occur due to screen settings, printing, materials, or production.
2. Customer Information
Customers are responsible for providing accurate photos, names, dates, messages, shipping addresses, and contact details. Please carefully check all information before submitting it.
3. Customization Approval
A design preview may be shared with the customer before production. Production will begin after the customer approves the preview. Once approved, changes may not be possible.
4. Orders & Payment
Orders are confirmed after successful payment through the available payment methods on our website. Customized products are prepared specifically for the customer after the required customization information is received.
5. Shipping & Delivery
We offer free delivery across India. Delivery generally takes 5–7 business days after dispatch. Delivery timelines may vary depending on the destination and courier service.
6. Cancellation, Returns & Refunds
Cancellation, return, replacement and refund requests are handled according to our Return & Refund Policy.
7. Intellectual Property
The content, branding, text, images, graphics and other materials available on this website may not be copied, reproduced or used without permission.
8. Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.
9. Changes to These Terms
CustomizedAura may update these Terms of Service from time to time. Any changes will be posted on this page.
10. Contact Us
For questions regarding orders, products or these terms, contact us on WhatsApp:
9430779741
By placing an order through CustomizedAura, you acknowledge that you have read and agreed to these Terms of Service.